Before you call.
Do I have to change phone companies or get a new number?
No. Your number, your carrier and your phone all stay the same. Donna only takes the calls you'd have missed. One forwarding code turns her on; one turns her off.
Can I really trust an AI with my calls?
Call the line and judge for yourself. The guardrails are real: urgent calls ring your cell live, she never quotes final prices, and the first 14 days are free — cancel any time before day 14 and you're never charged a cent.
I already pay for an answering service.
Human services run $250–$2,100 a month and mostly take messages — you still call the customer back hoping they haven't hired someone else. Donna captures the appointment request, texts you the lead instantly, and remembers them next time, for less.
There are cheaper apps out there.
There are, and you set them up, you babysit them, you're the support department. Here she sets herself up on one call, and I build, test and stand behind every account. I'm local: if you ever want hands-on help, I'll come to you.
Can I change how she handles things?
Any time. Call (516) 530-8840 and tell Donna what you want different, or reply to any lead text she sends you. Changes go live within one business day. Your private call log shows every call she's taken, word for word.
I have an iPhone — anything I have to do?
One setting: Settings → Phone → Live Voicemail → OFF. If it's on, your iPhone answers the missed call and Donna never sees it. Carrier codes and the VoIP path are on the forwarding page.
What happens if I cancel?
Text us, done. No notice period, no exit fee. Forwarding switches off and your number works exactly like before, same day.